PASS & ORDER INFO

You will receive AXS Mobile ID digital passes within 10 minutes after you complete your purchase. Please note, your passes will be scanned from the Cali Vibes Festival app at the entrance gate per day.

AXS Mobile ID digital parking passes that come with BEACH CLUB purchases and BEACH CLUB Swag Bag passes, are sent separately and will begin sending 72 hours from the festival, then periodically as new orders are placed.

Once you’ve purchased your passes, you can manage your order via FanAccount in the Cali Vibes Festival App to...

• View order details
• View special offers and upgrades
• Transfer passes to a friend
• You may transfer individual tickets through AXS account – instructions can be found HERE.
• Please note, the transfer option will be turned on closer to the show date. Please stay tuned.

• There is an 8 ticket limit.
• All sales are final. No refunds or exchanges.
• Do not buy tickets from a third party or scalper. Third party sales can’t be guaranteed, authenticated or supported.
• A government issued photo ID, order number and the credit card used for purchase are required for will call pickup or troubleshooting by the original purchaser.
• For more information on health and safety, please visit our Health & Safety page here.
• To log in to your FanAccount to check your order, please click here. 

Location

Check back closer to festival dates.

Box Office Hours

TBD Check back closer to festival dates.

• Government issued photo ID of order account holder, order number and the credit card used for purchase are required for pick-up at Will Call.
• Absolutely no name changes or alternate Will Call pick-ups will be allowed.
• Box Office will only accept credit or debit card payment. Cash will not be accepted.