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LOST & FOUND

Losing something is never fun, but Guest Services is here to help! We've got multiple ways to assist you in finding your lost stuff. Learn preventative measures ahead of arriving and where to view found items in real time!

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Protect Your Phone

Register your phone and update your wallpaper with the provided lock screen. If it’s ever returned to Lost & Found, the team will scan the unique code on there to promptly contact you about your item!

Learn more

Lost & Found - Search Items

Search for your lost item in the section below.

  • Don’t see your item? Fill out an Alert. By creating an Alert, you’ll get notified when an item in your category gets turned in. So, no need to constantly revisit an Information Tent between sets!
  • View this online lost & found in the Cali Vibes mobile app anytime or stop by an Information Tent for further assistance during festival hours. See festival map for info/lost & found location.
  • See your item? Claim it! Submit a Claim and our Guest Services team will get back to you as soon as possible with pick-up instructions or mailing options.

Lost & Found FAQs

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  • Where is Lost & Found located?

    Lost item inquiries can be assisted with Guest Services staff at any Info Tent. Visit any of our three locations on site- the main entrance by the Greens Stage, Beach Club Lounge, and the VIP Club in the Arena. See Maps for these locations.

  • When is it open?

    Our staff are available during show hours and on Monday, February 19 from 10A-3P, at the Convention Center Lobby Courtyard. Items can be viewed ONLINE ANYTIME on this page or the Cali Vibes Mobile App.

  • What if I left the festival?

    If you missed us during the event, we recommend filling out an Alert. If you’ve made a claim for an item you believe is yours, and we’ve verified ownership, you can select shipping from your confirmation email.

  • How updated is the inventory on the Lost & Found page?

    Items are added to the website as soon as they are turned in to our staff. The website has the most up-to-date inventory at the time of checking. Create an Alert for new item updates!

  • What if I found something at the festival? Where do I turn it in?

    Take found items to any Info Tent directly. Please DO NOT hand over items to random staff or crowd management. 

  • I see my item! How do I get it back?

    Submit a Claim for the item. We’ll ask for additional details to verify ownership. Once confirmed, you’ll receive an email to pick up your item or have it shipped!

  • What if I don't see my item on the website?

    We recommend filling out an Alert. If an item similar to yours is turned in, you’ll get a notification to check the website.

  • What if I think my item was stolen?

    We recommend filing a police report with the Long Beach Police Department