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If you are using a screen reader and are having problems using this website, please call (888) 842-5007 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

Lost & Found

Think you left something behind at the festival?

Browse through the found items below to see if your item has been turned in. If you see your item, submit a claim and wait for a response from our lost and found team. Our team may ask for more information to confirm ownership. 

We appreciate your patience while we review every claim.

So, you filled out a claim, what next?

If the claim is approved during festival hours please pick up your item at the Guest Services booth located near the festival entrance. If the festival has already ended, then we can arrange to ship the item back to you for a shipping fee. No need to make a trip to the festival site as all found items will be sent to our lost and found vendor, Liff Happens, immediately following the event.

Please turn in stray items you may find at the show directly to the Guest Services booth (not to random staff/security).

Can I pre-register my phone in case it gets lost?

Yes, please follow this link to pre-register your phone.

Hours & Location

Interior Lost and Found Location:

At the Guest Services booth inside the festival near the main entrance

Interior Lost and Found Hours:

Friday, February 4- 12:00pm-10:00pm
Saturday, February 5- 12:00pm-10:00pm
Sunday, February 6- 12:00pm-10:00pm

Exterior Lost and Found Location:

At the Box Office located near the main entrance outside the festival

Exterior Lost and Found Hours:

Friday, February 4- 9:00pm-11:00pm
Saturday, February 5- 9:00pm-11:00pm
Sunday, February 6- 9:00pm-11:00pm
Monday, February 7- 10:00am-2:00pm