PASS & ORDER INFO

You will receive AXS Mobile ID digital passes within 10 minutes after you complete your purchase. Please note, your passes will be scanned from the Cali Vibes Festival app at the entrance gate per day.

AXS Mobile ID digital parking passes that come with BEACH CLUB purchases and BEACH CLUB Swag Bag passes, are sent separately and will begin sending 1 week from the festival, then periodically as new orders are placed.

Backstage Lounge pass add-ons are AXS Mobile ID digital passes that will be sent separately and will begin sending 1 week from the festival, then periodically as new orders are placed.

Once you’ve purchased your passes, you can manage your order via FanAccount in the Cali Vibes Festival App to...

• View order details
• View special offers and upgrades
• Transfer passes to a friend

• There is an 8 ticket limit.
• All sales are final. No refunds or exchanges.
• Do not buy tickets from a third party or scalper. Third party sales can’t be guaranteed, authenticated or supported.
• A government issued photo ID, order number and the credit card used for purchase are required for will call pickup or troubleshooting by the original purchaser.
• For more information on health and safety, please visit our Health & Safety page here.
• To log in to your FanAccount to check your order, please click here. 

Location

386 E Shoreline Dr.
Long Beach, CA 90803
At the corner of East Shoreline Drive and Shoreline Village Drive.

Box Office Hours

12pm-8:30pm

• Government issued photo ID of order account holder, order number and the credit card used for purchase are required for pick-up at Will Call.
• Absolutely no name changes or alternate Will Call pick-ups will be allowed.
• Box Office will only accept credit or debit card payment. Cash will not be accepted.